Concierge Support in Rhode Island

  • Priority access

    Direct communication with your psychologist via phone and email. Get fasts, detailed responses to your concerns and questions between appointments. Get the most out of your care!

  • Care coordination

    Collaboration with teachers, psychiatrists, pediatricians, and other professionals. Have a trained psychologist in your corner helping you navigate a complex system.

  • Wrap-around support

    Whether you need a letter for school, a detailed summary to bring to another provider or guidance during a tense situation, the staff at PGNE is here to help.

Why choose PGNE’s concierge program?

Our clinicians understand that supporting your family goes beyond the therapy appointment. Our Concierge Support Program offers direct access to your psychologist for guidance, collaboration and care coordination - all tailored to meet your needs.

Who is this program for?

  • Complex cases that may need more frequent communication with your psychologist

  • Clients with large support networks

  • Parents seeking expert support between sessions

Membership tiers

Please note: These fees cover non-session communication and administrative tasks. Therapy appointments will be covered by insurance and subject to copays/deductibles. Three months minimum enrollment required.

  • ✔ Up to 2 emails and 1 brief 15-min phone consultation with providers per month

    ✔ Access to guidance for behavioral and parenting concerns

    ✔ Basic coordination with one additional provider (e.g., school or physician)

    ✔ One 30 minute phone call per month with client or caregiver for behavioral emergencies (response time within 24 hours)

  • ✔ Up to 4 emails and 2 15-min phone consultations with providers per month

    ✔ Expanded care coordination with multiple providers

    ✔ Assistance with letters, reports, and treatment summaries

    ✔ Priority response time within 24 hours on business days

  • ✔ Unlimited emails and phone consultations (within reasonable use)

    ✔ Direct collaboration with schools, medical professionals, and additional support staff

    ✔ Attendance at one school or provider meeting per quarter (virtual or in-person if feasible)

    ✔ Expedited response times and personalized care plans

    ✔ Same or next day appointment availability

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